Paying Too Much For 25GB SIM only

Triarii · ‎01-04-2026

I am paying £30.21 per month for 25GB SIM Only.

Online today (01 Apr 26) there is an EE SIM Only deal for £19 a month / £21.50 from 31 March 2027 / £24 from 31 March 2028.

Or Online today (01 Apr 26) I can have an unlimited data EE SIM only deal and no EU Roaming Charge for £26 a month / £28.50 from 31 March 2027 / £31 from 31 March 2028.

It seems I have to phone up to change deals, which seems way more complicated than it needs to be. Why can't this be simple to do?

PS - all day I'm getting the message "Unfortunately, we couldn't log you in, but you can still buy or upgrade - just choose what you want to do."

XRaySpeX · ‎01-04-2026

@Triarii : You can't downgrade to a cheaper plan mid-term, but only in your upgrade window from 30 days before end of term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎01-04-2026

Hi there @Triarii

Thanks for coming to the community.

Just to add to the advice from @XRaySpeX , if you're due an upgrade now and would like to discuss your options for a new plan, please give us a call on 150 when you get the chance and the team will be happy to help.

Thanks.

Leanne.

Chris_B · ‎02-04-2026

@Triarii When you took out that contract that was the price and you did agree to it, EE can change tariff prices and they do change over time, all networks do this.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.