Overdue bill

[Lizzie1990]

Hi 

I know my bill was due at the end of the month but I’ve had my child in hospital and a large bill that I had to pay I will pay double at the end of the month is there any chance my phone won’t be cut off as I need it at the minute till I pay double end of month.

[XRaySpeX · Accepted solution]

If you're having difficulty paying your bill you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill

[Rickycseddon89]

I’ll pay jan and feb on 9th of feb been in hospital and im self employed if that’s ok 

[Chris_B]

@Rickycseddon89  That’s not for anyone here to agree with.   You have to call customer support about this if you don’t you’ll be cut off for none payment as per the T&Cs of the contract. 

[XRaySpeX]

@Rickycseddon89 :  It's not really OK w/out discussing it with CS beforehand. Read the Solution of this thread you've latched onto.