Over charging

[roberthodges]

EE when signing my contract gave me a discount as I am a NHS employee. Now the bills are arriving they gave taken away the discount. Is anyone else having this happen to them. How can we advertise this wider?

[bristolian]

Much depends whether you want to publicise an issue without giving EE a chance to rectify it, or whether you're looking to resolve the problem.

To resolve the issue, you're best calling EE C/S on 150 - agents have access to your individual account.

[Leanne_T]

Hi @roberthodges 

Thanks for coming here. 

Have you recently upgraded? 

Are you out of contract? 

Thanks 🙂

Leanne.