Over charged

[Labella1509]

 I took a sim only deal out last month for 20 pound a month.  My first bill was 70 pound and now there saying tjere is a following 50 carried on what is going on I chose a sim for 20 a month also were did that other 50 come from also I haven't even put my new sim in my phone yet so how is it getting charged prices like this I'm confused 

[Gareth43 · Accepted solution]

Hey there you really need to talk to CS as no one in here as account access to let you know why. 

[Ngure01]

• I think my bill is not correct 

[Christopher_G]

Hi @Ngure01 

Welcome to the community.

Have you had a look at your bill on the EE App? Is there something on the bill that doesn't look correct?

Chris