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One off charge??

jensontshaw
Visitor

Hi, I’ve recently joined EE and have logged into my account for the first time to see my first bill and under extra chargers is this- 

 

IMG_1337.jpeg

I haven’t chose to pay for my phone outright and i am still being billed for my contract alongside this. It has no date as to when it is coming out either. Can someone please ease my worry and explain what this is.  Thank you. 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@jensontshaw  That’s how it is displayed when you take out a contract.    You’ll not be expected to pay this amount in one go.   You’ll pay this over the course of the course of the contract term. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@jensontshaw  That’s how it is displayed when you take out a contract.    You’ll not be expected to pay this amount in one go.   You’ll pay this over the course of the course of the contract term. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.