Community Activity

I live in Türkiye. 6/7 months ago, EE stopped working here

Same problem for me. I live in Türkiye. 6/7 months ago, EE stopped working here consistently. Sometimes I'll have a week it works, then it won't work any longer for a few weeks. İt works in every country. Even I get signal while on the plane and get ...

Resolved! MyEE account closed

Hello,I have just bought a eSim Plan today i went to MyEE account and it says it has been closed? can i have some help please 

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ismael2 by Explorer
  • 3422 Views
  • 11 replies
  • 7 Helpful

Switch 2 - Order not found

I ordered a Switch 2 bundle from EE at 10:14 today and checked out as a guest, after an hour or so I still had not received an order confirmation email.I phoned in to the support line and after 40 minutes on the phone, the agent advised they could no...

Roblar30 by Investigator
  • 122 Views
  • 7 replies
  • 1 Helpful

150

I think my number may be in the process of deactivation because I’m not receiving text messages and I don’t have credit to call 150 to top up. Please help.

HakimEE by Visitor
  • 16 Views
  • 1 replies
  • 1 Helpful

Resolved! VoLTE (4G / 5G calling) when roaming…

Dear EE,I love your roaming offerings. You offer me 5G in more places via more carriers than my previous supplier (ironically a provider who used to brag about 5G roaming). So whilst I’m loving the coverage, I’m wondering when you’re going to be addi...

_MrR_ by Scholarly Contributor
  • 1317 Views
  • 7 replies
  • 2 Helpful

Monthly subscription without recontracting

I just want to add a sports upgrade to my EE TV package for one month. I choose the £34.99 per month Now Sports package.  At checkout however I get a banner alert saying buying this month will re-contract by broadband for 24 months. How can I avoid t...

flospa by Explorer
  • 46 Views
  • 2 replies
  • 0 Helpful

Texting non-UK numbers

I’m a new customer and have set up most features on my mobile, but I cannot send texts to non-UK numbers — specifically, to people in Australia. I’m on a pay monthly plan and have an additional £20 monthly spending cap, so I can’t see a payment reaso...

Cancelling mobile contract

I have called in to cancel my mobile phone contract and they said they cancelled it but I had one more payment. Now I’ve paid that and I still haven’t got any confirmation that my contract is cancelled and they are supposed to pay me the £50 deposit ...