No upgrade options. Contract ended on 4 Jan 25

Iainpgn
Visitor

‎07-02-2025 08:57 PM

I have tried to upgrade for the last few weeks but it will not give me any options when I select a handset?  Says no upgrade currently available? 

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎08-02-2025 09:47 AM

Hello @Iainpgn ,

Welcome to the community,

Have you tried ringing customer service and put your order in that way? That is the way I do it with no complications.

Contracts do not just end, just the minimum term, by the way.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.