No suitable plans available

NeoLevy
Visitor

‎25-09-2022 11:15 PM

Hi. I would like to check the plans for a couple of phones, because I don't know which one, I should get, but unfortunately when I select a phone it says no suitable plans available. Yes, I read the other topics and no i don't want to do it on the phone as I would like to take my time and see all the available plans for different phones. This error is already on for a couple of weeks, I thought if I wait it will be fixed. To be honest I have no idea why it takes so long.

Please let me know when I can expect this error to be fixed.

Thank you.

Best regards, Levente. 

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2 REPLIES 2
Christopher_G
EE Community Support Team

‎26-09-2022 08:49 AM

Hi @NeoLevy.

Welcome to the community.

There are a few different reasons as to why there would be no plans available to view. This is why we recommend calling, so that we can check your account to find out why it is for you specifically.

Chris

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Leighlansmummy
Investigator
Investigator

‎16-11-2022 11:09 PM

I have the same issue. Its so annoying. Its been like it for weeks now. I called enquiring and I was told that they wasn't aware at the time which I find hard to believe. Personally think EE is getting worse, not really helpful for the people that work long hours and cannot call during the times the phone lines are open. 

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