05-11-2024 08:01 AM
Our Internet if off not sure why
05-11-2024 10:25 AM
Hi @Lubnakhan1979
Welcome to the EE Community.
Are you facing a problem with your mobile internet or Home Broadband service?
You can check mobile signal status in the area at EE Coverage & Network Status Checker | Check your signal where you can also report any faults.
For fixed line Broadband you can check Broadband Status and get further help and support on our Broadband Help page
With both situations have you tried switching your phone/ router off and back on?
Ali