26-10-2022 10:56 AM
Hello. I avail a phone on EE and have a monthly subscription. And the phone is gonna be receiving today. I just want to ask if they you can refund my 10 pounds credit on my app. I just still have a credit on my app and not use it.
26-10-2022 12:50 PM
Hi @Kaypeekimu,
Welcome to the EE Community. 🙂
If you are transferring from pay as you go to pay monthly, any remaining credit will be deducted from your first bill.
Hope this helps.
James
26-10-2022 01:08 PM
26-10-2022 01:24 PM
No problem @Kaypeekimu 🙂
