Contracts & Billing

Bill

Can you check my account to see why my bills are so high and variable each month

Contract ending soon- no more EU roaming?

My contract is ending soon.. if I renew any chance I could be offered free EU roaming? otherwise I'm going to 02

Forced to change my mobile phone plan to double the price for less Data.

I have received very short notification that my mobile phone plan has to change as EE (T-Mobile) no longer support 3G.  I recently got back from a well deserved holiday and have been told that I have to go to the local EE shop (miles away) to discuss...

Bill

My contract ended in July. Why has my direct debit been £83 for August and September???

Retaining discount early upgrade?

Hi,I currently have 12 months left on my phone/sim contract. My early upgrade fee is decent, around 400 or so..The issue is one agent online states I won't retain my 30% F&F discount if i did an early upgrade and paid the fee.The second agent I spoke...

Contract

Is my contract expiring on the 18th of this month. I don’t wish to upgrade with yourselves. Thanks 

My contract

Hi my contract ended today but it says I will still be charged the full amount as if I’m paying for the phone. If you are taking money for the plan only then please cancel this as i no longer want it.

Viewing both mobiles lines on my EE account

When I log in to my EE account I seem to be able to only access my number.  I have another line also under my name but I can't work out how to access details of that line on the account. Any tips most welcome?

How can i see a transaction on my bill