Contracts & Billing

Cancel my monthly subscription

Good afternoon, I am messaging you regarding the monthly subscription. I would like to cancel mine as I am currently not in the country.

New customer

Looking to take a contract out 

Contract states I have upgraded but I haven’t !

On my Ee says I have upgraded in nov this year on my contract,so it isn’t November yet and I haven’t upgraded either any help 

Bill

Hello, I need to pay the bills that I couldn’t pay since I didn’t have the money.I need help because now the bills it’s really huge for me.

Upgrading mobile

I took a contract of 24 months plan device called iPhone 13 Pro. If I upgrade my device at last 45 days should my contract again extend to 24 months or should i need to pay the last month bill and I can finish my contract. Further extension after upg...

Friends and family discount not working

I have a Friends and Family discount that i am trying to add to an online upgrade and i keep getting this error message:This code is not valid with your current selection. Please make sure you meet all the conditions of this promotion.I have tried to...

Hi

Why they shouldn’t not take my eldest daughter money from gift from family for her b.day 120 in bank now gone she want refund money 100 pound thank you email to me please 

How long have I got on my contract

Cancelling one contract in multiple contract

HiI need to cancel one of the contracts within a multiple subscription account due to a separation.How do I do this?My ex partner would also like to keep their number on the phone plan they re setting up, which is not with ee.Kind regards