New phone

Kaspir
Investigator
Investigator

‎03-06-2023 06:17 PM

Good to know EE after 14years paying about £150 per month for my family’s phone decides to change my discount to very little and will not try to help .. Good for loyalty poor EE as a company and that after the price going up by £30 in March sad way to end after all these years 

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎03-06-2023 07:22 PM

Hi @Kaspir 

Have you spoken to EE CS directly on 150 about and discount you might receive.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Kaspir
Investigator
Investigator
In response to Northerner

‎04-06-2023 09:24 AM

Was on the phone for 1 hour always had 25% off my contract for pass 14years now saying won’t honour my contract when if I keep on rolling with contract

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