03-09-2022 10:37 PM
I have a new IPhone 13 and do not need extra gb can I have a revised basis monthly bill ?
04-09-2022 01:09 AM
Not if you are mid-term. You cannot downgrade your plan within your min. term, only upgrade to a more expensive plan.
04-09-2022 07:08 PM
04-09-2022 07:45 PM
@Maresakingston no one on here has access to your account, but given that the iPhone 13 was released towards the end of September last year, I would say you still have at least a year, if not two years to go.
When did you get it, and did you sign up for two or three years?
05-09-2022 08:02 AM
Thanks for coming here.
If you log into your My EE app and select Mobile Plan, then View your plan details, can you view your contract dates for when you can move to a cheaper plan with less data.
Thanks.
Leanne 🙂