Need to find bills/details of old number

Sorbet-00
Explorer

Any advice greatly appreciated. I had to change my number due to problems from my ex  .  But need to prove to Twitter I had the original number as that’s how I joined. Hope you can help . I should have signed up with an email , to make it worse I’ve lost my Twitter password I had the account so many years

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 . Showing them the change over would prove ownership. Wish it was possible to ring and sort it out with them. 

2 REPLIES 2
Katie_B
EE Community Support Team

Good Morning @Sorbet-00

 

Welcome back to the community. 

 

Could you please confirm how long ago it was when you changed your number?

 

You may be able to access a bill within your My EE. 

 

Katie 🙂

Schockwave
EE Community Star
EE Community Star

@Sorbet-00 , if you have lost your twitter password, just log-in to twitter and then click forgotten password, you should then be able to get a link to set a new password.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.