Name change

[Rachel_o1979]

Following divorce I want to change my name on my account. Where can I email my documents? I’ve only ever had an electronic copy of my decree absolute.

[XRaySpeX · Accepted solution]

See Change my account in the case of a life event :

Changing your name

If you’ve changed your name through marriage, divorce or deed poll, you will need to email us with a copy of one of these documents:

• your marriage or civil partnership certificate
• your passport and a recent utility bill
• your deed poll
• your decree absolute

Mail us

Please send the relevant document and a covering letter to:

Customer Administration
6 Camberwell Way
Doxford Technology Park
Doxford
Sunderland
SR3 3XN

Email us

Scan and email the relevant document and a covering letter to:

account.specialists@ee.co.uk

Please make the email subject ‘Care Helpdesk’

Or take your documents to your nearest EE shop and we can make the changes there.