Community Activity

4G Mini won't connect to my Samsung TV

My 4G Mini has been working with my Samsung TV and all other devices well for months. It has suddenly stopped connecting to the TV although all other devices still connect. I can Hotspot the TV to my phone. I have reset the Wifi box and TV settings. ...

LHICons by Investigator
  • 2002 Views
  • 3 replies
  • 0 Helpful

Smart 5G Hub - No Upload Speed & Constant Connection Drop Off

Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...

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49BW by Explorer
  • 36 Views
  • 2 replies
  • 0 Helpful

Any breakdown of prices/deals of eetv

Moved across from bt fibre to one of the higher ee fibre packages a few months back, looking to switch from my sky tv packages as its nearing the £80-90 mark for the sports and entertainment.Tried looking at the eetv site which seems to be permanentl...

Resolved! no incoming calls

Hi,I am new to forum.Just joined  EE today, from another supplier, have  new router with cables and home phone adaptor. Transfer and set up so far very clean, and straight forward, apart from not receiving phone calls. Am I supposed to do anything?Al...

alan2012c by Contributor
  • 1023 Views
  • 14 replies
  • 5 Helpful

Accidentally purchased credit I can’t use

I recently had to cancel my credit card after losing it resulting in my monthly PAYG subscription payment failing. I added the new card and attempted to renew my monthly pack but instead ended up just topping up with £10. I realised this only after I...

He1d1H11 by Explorer
  • 20 Views
  • 3 replies
  • 0 Helpful

Cable into property

We are moving properties and where the front room will be has no TV ariel or Internet cable for the EE box (these are currently into a separate room).Will EE adjust where the cable enters the property in order for a simple white cable from the receiv...

Recommendation of excellent customer service

As a loyal EE customer and professional Google reviewer, I feel compelled to share my customer experience from my visit on Tuesday, May 20th, at 4 PM at your Crawley branch, with Taylor and Jess. I arrived at the store an hour before closing because ...

Direct debit

I’ve opened a contract less than 6 weeks ago I’ve tried changing my direct debit twice to the middle off the month instead off the end and nothings changed

Jake176 by Visitor
  • 20 Views
  • 1 replies
  • 0 Helpful