Community Activity
4G Mini won't connect to my Samsung TV
My 4G Mini has been working with my Samsung TV and all other devices well for months. It has suddenly stopped connecting to the TV although all other devices still connect. I can Hotspot the TV to my phone. I have reset the Wifi box and TV settings. ...
Smart 5G Hub - No Upload Speed & Constant Connection Drop Off
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
Need to pay internet bill
I have been trying to pay my bill today but the app and the browser page just tell me there's a problem. Please advise
Any breakdown of prices/deals of eetv
Moved across from bt fibre to one of the higher ee fibre packages a few months back, looking to switch from my sky tv packages as its nearing the £80-90 mark for the sports and entertainment.Tried looking at the eetv site which seems to be permanentl...
Resolved! no incoming calls
Hi,I am new to forum.Just joined EE today, from another supplier, have new router with cables and home phone adaptor. Transfer and set up so far very clean, and straight forward, apart from not receiving phone calls. Am I supposed to do anything?Al...
Accidentally purchased credit I can’t use
I recently had to cancel my credit card after losing it resulting in my monthly PAYG subscription payment failing. I added the new card and attempted to renew my monthly pack but instead ended up just topping up with £10. I realised this only after I...
Cable into property
We are moving properties and where the front room will be has no TV ariel or Internet cable for the EE box (these are currently into a separate room).Will EE adjust where the cable enters the property in order for a simple white cable from the receiv...
LOST PHOTOS ON GOOGLE DRIVE
I HAVE LOST ALL PHOTOS ON GOOGLE DRIVE, HOW CAN I RETRIVE THEM. THINK I MAY HAVE DELETED SOMETHING I SHOULDNT HAVE DONE
Recommendation of excellent customer service
As a loyal EE customer and professional Google reviewer, I feel compelled to share my customer experience from my visit on Tuesday, May 20th, at 4 PM at your Crawley branch, with Taylor and Jess. I arrived at the store an hour before closing because ...
Direct debit
I’ve opened a contract less than 6 weeks ago I’ve tried changing my direct debit twice to the middle off the month instead off the end and nothings changed