03-08-2025 10:40 AM
I have separate number on my billing invoice why is this ? And why am I paying £47 instead of £37 ?
03-08-2025 10:43 AM
Hi @Benjiman01
Any calls outside of your allowance will be itemised on your bill.
If you're unsure about any numbers speak to EE CS on 150.
Thanks
03-08-2025 01:49 PM
When you say "separate number , do you mean am additional line that you don't recognise? Or do you mean a chargeable call when you think it should be within your allowance?
If the latter, what're the first 5 digits of the number? Allowances normally apply to landlines prefixed 01, 02 or 03, and UK-registered mobiles.
Is the £47 your plan subscription, or is this another reference to chargeable usage?