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Moving number over to another EE account

Antoniagc93
Visitor

‎26-11-2023 05:26 PM

Hello, I currently have my own account with a lapsed sim contract so I’m paying monthly with no committed term. I’ve just bought an unlocked phone & need a new sim only contract.

My OH is also on EE and we’re thinking of consolidating accounts so instead of upgrading my own to a sim only, we’re thinking of adding a new sim to his account and cancelling mine. I’d like to keep my number in the process.. any tips/steps on how to achieve the above? 

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎26-11-2023 07:14 PM

@Antoniagc93 : You need to 1st port your existing no. to another network's PAYG using a PAC from EE & then in reverse port it back to this new contract. This will also have the effect of cancelling your old contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
bristolian
Legend
Legend

‎27-11-2023 05:51 PM

You should also be able to achieve the same by requesting a change in ownership whereby your OH takes over legal responsbility for the phone. You can treat a priceplan change as a separate transaction.

Details under "transfer to a friend, colleague or family member" on https://ee.co.uk/help/profile/manage/change-my-account-in-the-case-of-a-life-event