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Moving from BT to EE broadband

jakepuddle
Visitor

‎04-12-2025 06:21 PM

This year I was automatically transferred from a BT broadband account on to EE. 

I would like to access my broadband contract to understand the future billing plan and the details about how to potentially leave the contract in future. Please could you advise on how to access and view my contract now that it has been swapped to EE? On the website, I only seem to be able to access a section on 'my plan' and I want the full detailed contract.

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XRaySpeX
EE Community Star
EE Community Star

‎04-12-2025 06:40 PM

@jakepuddle : "My Plan" shows your specific term dates, duration & price. Everything else is standard to everyone & can be found in  New EE BB Home Network Terms 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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