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Moved abroad

Laura275
Visitor

‎07-02-2023 02:45 PM

I have just recently moved to Belgium. As we are out of the EU the roaming charges are racking up! Can I switch to an international SIM card or is there a way to keep my number? What do I do about my EE contract? Does it have to be terminated? 

0 Helpful
2 REPLIES 2
Jon_K
Former EE Employee

‎07-02-2023 04:57 PM

Hi @Laura275 

Have you moved there permanently?

Do you know if your phone is unlocked?

Jon

0 Helpful
bristolian
EE Community Star
EE Community Star

‎07-02-2023 05:28 PM

EE is a UK network operator, and EE mobile numbers are UK ones.

It sounds like your long-term solution will be to have an account with a Belgian network operator and either cancel your EE account or convert it to PAYG.

To do the latter, you will need to be in the UK.