Welcome to the Community, @Muhammedabdula.
I've moved your post over to its own dedicated thread, that way we can be sure that all the replies you get are specific to your issues here.
I've also rejected the screenshots you shared here, as posting your full bank statement and account details on a public forum is very likely to put you at risk of fraud.
The first thing I'd recommend checking here is whether this is a genuine failed payment notification - fake messages purporting to be from your network provider are a very common scam.
We don't ever ask you to log in to a web page in the instances where a payment fails, we would instead recommend you call us on 150 or 360, so if it says otherwise that's always a red flag.
For immediate peace of mind on this one, I would recommend giving our team a call.
They can see directly any payments that have gone towards your account, and in the very rare case a payment goes missing in our system, we have a process for investigating this further.
Peter
