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Missed payment issue

Sean12349
Visitor

‎25-05-2026 07:59 AM

I missed a payment, but I paid it at a later date. I have since been unable to use any of my mobile data. I want support from EE, but I'm currently abroad and my texts won't go through to be able to get the right help. I want to be able to resolve this so I can use the data 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎25-05-2026 09:35 AM

Hi @Sean12349 

https://ee.co.uk/help/contact-ee

Call from outside the UK +44 (0)7953 966 150 on another device or landline. You can also try the message/chat function on the EE app.

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.