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Letter I need to know what this means as it doesn’t make sense

Elliemaeolivia
Visitor

‎18-10-2024 06:24 PM

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎18-10-2024 06:37 PM

Hi @Elliemaeolivia 

Read here:

https://www.ofcom.org.uk/phones-and-broadband/service-quality/ofcom-fines-bt-2-8m-for-failing-its-ee...

Thanks 



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XRaySpeX
EE Community Star
EE Community Star

‎18-10-2024 06:59 PM

@Elliemaeolivia : What it says. You are due for a refund of your exit fees.

It can't be a scam as it has no link in it to harvest your personal info, which it would do if it were a scam.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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