Leaving

Watty2
Explorer

As my bill is too high, I am thinking of leaving.

3 REPLIES 3
Mustrum
EE Community Star
EE Community Star

@Watty2  which bill, what service do you have?

Are you still in contract?

Schockwave
EE Community Star
EE Community Star

@Watty2 , if you are within your minimum term of contract, you will have to pay the rest of the contract minus 205 of the total still due, if you are at the end of your contract, you will need to give 30 days notice to do so, and if it is mobile, you can change to pay as you go, so as not to lose your number, but you will have to request a change, but any plan still owed you have to still pay off.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

Are you using any additional chargeable services that aren't included in your monthly subscription, that you may be able to stop using to reduce costs?

You are contractually bound to pay your agreed monthly fee for the duration of your minimum term.