08-07-2024 07:24 PM
Solved! See the answer below or view the solution in context.
08-07-2024 07:43 PM
Hello @Markiandalton05
You will need call EE to find out the true cost of Leaving. However this is how they work it out.
How do you calculate Remaining Contract Charges?
If you choose to terminate your agreement with us before your minimum term ends, a cancellation charge will apply which is known as a Remaining Contract Charge.
You must pay everything you owe if you terminate your agreement with us whether you're just cancelling your contract or whether you're switching to a new provider.
we add together all outstanding monthly (or other periodic) charges for the remainder of your minimum term, factoring in any recurring monthly discount to which you are entitled, calculated at a daily rate
we then deduct VAT at the prevailing rate
we then deduct 4% for early receipt of payment to get the contract charge you owe us, reduced by any credit on your account
any remaining Add to Plan charges you have will then be added to this amount to generate your final Remaining Contract Charge
these charges may not include any pending bill & direct debit payments
finally, we add VAT at the prevailing rate to get the final charge
How do I cancel my contract with EE?
08-07-2024 07:22 PM
Hi want to leave ee too expensive how can I do this and how much would it be
08-07-2024 07:43 PM
Hello @Markiandalton05
You will need call EE to find out the true cost of Leaving. However this is how they work it out.
How do you calculate Remaining Contract Charges?
If you choose to terminate your agreement with us before your minimum term ends, a cancellation charge will apply which is known as a Remaining Contract Charge.
You must pay everything you owe if you terminate your agreement with us whether you're just cancelling your contract or whether you're switching to a new provider.
we add together all outstanding monthly (or other periodic) charges for the remainder of your minimum term, factoring in any recurring monthly discount to which you are entitled, calculated at a daily rate
we then deduct VAT at the prevailing rate
we then deduct 4% for early receipt of payment to get the contract charge you owe us, reduced by any credit on your account
any remaining Add to Plan charges you have will then be added to this amount to generate your final Remaining Contract Charge
these charges may not include any pending bill & direct debit payments
finally, we add VAT at the prevailing rate to get the final charge
How do I cancel my contract with EE?
09-07-2024 07:14 AM
Hi @Markiandalton05.
I am sorry to hear you are looking to leave.
To do this, please call our customer care team on 150.
Katie