Can't see my bills or final bill

[Lozzer3]

I left EE to another network over a month ago and now I can't see my bill section of my account to view the final bill, only let's me see my profile. I have no confirmation that my account has been closed either. 

[Chris_B]

@Lozzer3  If you took your number over to that network you don’t have a number on EE to get a bill.  You pay pro rata so if you moved over a month ago you shouldn’t get a bill.  If you paid your bill via DD just don’t cancel that DD yet.  You’ll only be billed if you had any out of allowance charges. 

[Jujharsingh]

Show my bills 

[Christopher_G]

Hi @Jujharsingh 

Welcome to the community.

You can check your bills in the Billing & Payments section of your EE Online account.

Chris

[Mucking23]

Hi why can't I see my bill for TV and internet and home phone bill and the account number that I was given is not a account number so can you please tell me why this is please 

[Katie_B]

Hi @Mucking23. 

Thanks for coming here. 

Do you have a welcome email for your broadband order?

This should contain an account number. 

Katie