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Can't see my bills or final bill

Lozzer3
Visitor

I left EE to another network over a month ago and now I can't see my bill section of my account to view the final bill, only let's me see my profile. I have no confirmation that my account has been closed either. 

3 REPLIES 3
Chris_B
Grand Master
Grand Master

@Lozzer3  If you took your number over to that network you don’t have a number on EE to get a bill.  You pay pro rata so if you moved over a month ago you shouldn’t get a bill.  If you paid your bill via DD just don’t cancel that DD yet.  You’ll only be billed if you had any out of allowance charges. 

Jujharsingh
Visitor

Show my bills 

 

Christopher_G
EE Community Support Team

Hi @Jujharsingh 

Welcome to the community.

You can check your bills in the Billing & Payments section of your EE Online account.

Chris