30-10-2022 10:24 AM
Hello- can you please confirm whether I have itemised billing, if yes, how can I check this and where can I locate the outbound and inbound calls from July 2022- September 2022.
If I don’t have itemised billing then how can I obtain the itemised billing for the period above please?
30-10-2022 10:29 AM
@Arifa123 if you look at your account under add ons you will see if you’re paying for itemised billing as it’s an add-on. Itemised billing cannot be backdated if you request to have it it’ll only commence from the day that you requested it.