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Itemised billing

Shellbolt
Visitor

‎02-10-2022 08:21 AM

Hi We have itemised billing on the account and up until yesterday I could see it but since last night when I click on it there is a message that comes up saying unexpected error please try back later. Why is this happening?

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2 REPLIES 2
Christopher_G
EE Community Support Team

‎02-10-2022 10:57 AM

Hi @Shellbolt

Welcome to the community.

Does this happen on more than one device or browser?

Chris

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎02-10-2022 02:26 PM

@Shellbolt : Are you using the app? Try doing it under your online MyEE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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