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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 66730 Views
  • 69 replies
  • 14 Helpful

Resolved! Hi

I want to change my billing name How can I change?

Shwan2 by • Explorer
  • 546 Views
  • 1 replies
  • 1 Helpful

Resolved! Itemised bill

I would like to view my itemised bills. Im sure its been less than 6 months since i left but am unable to view them?

SIM Only Renewal Upgrade

Currently pay £19.04 excluding VAT for 100GB data unlimited texts/calls with no data speed cap.  Looking at my upgrade options all tariffs more expensive, how is this an upgrade ☺️ #whattodo

Upgrade

Hi I'm trying to upgrade but when I click on the phone it says sorry no suitable plans Available 

PAC number

Good morning,I have decided to close my contract with EE (The end date is 1/11/22)If I request a PAC Number will that be sufficient to end the contract and fully close my account with EE please?  I've never done this before so I'm not sure how it wor...

Mother25 by • Contributor
  • 694 Views
  • 1 replies
  • 1 Helpful

Billing

Why when I text 150 my bill is stating I owe 2pence, yet on the app it is in red saying arrears of 7.44 I think it was. I'm confused 

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