Issue speaking to contact centre

[Tommy722]

Hi is anyone else having issues trying to speak to upgrade team as I have tried to call  at different times and been on hold for nearly. 2 hrs each time. Does anyone else have alternative details of how to get to speak to team as they need to confirm some information

[Leanne_T]

Hi @Tommy722 
I'm sorry you're having trouble getting in touch with our team. 
Is this for an order you placed online and have been asked to call us to discuss some details? 
Leanne. 

[Tommy722]

Hi

Yes it was, but it is ok as I got up early this morning to make sure called
at 8. So all sorted now thank you. It’s just frustrating when your asked to
call but can’t get through

[Leanne_T]

I totally appreciate your frustration @Tommy722 and I'm sorry our team have been so busy that's it taken longer than usual to get it sorted.

I'm so glad it's sorted now and I hope you love your new phone when it arrives.

Leanne.