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Is this real?

19Darren76
Investigator
Investigator

‎27-04-2025 11:21 AM - last edited on ‎27-04-2025 03:32 PM by

EE: We faiIed when trying to process your Iast biII. To avoid the cancellation of your services pIease use:

[Mod edit - fraudulent link removed]

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎27-04-2025 12:00 PM - edited ‎27-04-2025 12:01 PM

Hi @19Darren76 

Log into the EE app or online account (not via the link you have) and check. 

Alternatively call EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
bristolian
EE Community Star
EE Community Star

‎27-04-2025 12:52 PM

"Click here to update your details" or any variation on it, is a classic phishing technique, and is best avoided. Also EE's website is ee.co.uk - any link not using that, is a sure fire red flag.

If in any doubt as to the veracity of a "problem with your account" message is to check your account on the ee.co,uk website or app.

Spam text messages, as this very much sounds like, should be reported by forwarding them to 7726 (SPAM on your phone's keypad)