Is it possible to change the name on my EE bill

[AthulyaJose]

Hai is it possible to change the name on my EE bill

[bristolian]

To change the legal account holder on a contract account is to effect a change of ownership.

Providing the proposed new owner passes a credit check, read point 3 of this EE help page 

[Chris_B]

@AthulyaJose  if you want to change the ownership of the account you need to call customer services as @bristolian  says.  But if you are wanting to change the name on your account and you’re going to remain the account holder because you’ve had a change of name you can do this yourself 

1. Log in to My EE and go to Your profile.
2. Click Edit next to First name, Last name or Email address.
3. Enter the new details and click Save.

[XRaySpeX]

@AthulyaJose : Yes, If you’ve changed your name through marriage, divorce or deed poll, you will need to email EE with a copy of one of these documents:

1.  your marriage or civil partnership certificate
2.  your passport and a recent utility bill
3.  your deed poll
4.  your decree absolute

Mail us

Please send the relevant document and a covering letter to:

Customer Administration
6 Camberwell Way
Doxford Technology Park
Doxford
Sunderland
SR3 3XN

Or take your documents to your nearest EE shop and we can make the changes there.

[Yevheniya160989]

What is the email address to email a copy of marriage certificate to please?

Thank you,

Jenny

[XRaySpeX]

@Yevheniya160989 : There is no email addy given, only the postal addy I gave above.