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Incorrect phone deal xxxxxxxxxxxxxx

Sartejsanahkara
Visitor

‎29-09-2023 12:25 PM - last edited on ‎29-09-2023 04:52 PM by EE Community Moderator

I renewed my contract last week at £7 p/m unlimited calls,text n 2gb mobile data. it is showing £17 p/m 5gb this is incorrect. there is no one to talk to and the wait is over 30 mins.Who shall I contact to have this corrected.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

 

 

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1 REPLY 1
Leanne_T
EE Community Support Team

‎29-09-2023 05:15 PM

Hi @Sartejsanahkara 

Thanks for coming here. 

Do you have any discounts showing in your add-ons? 

Have you spoken to our customer care team to get this looked into since you posted? 

Leanne 🙂

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