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I want to go back to paying £10 a month pay as you go

Angelika14
Visitor

‎03-08-2026 10:32 AM

 
0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎03-08-2026 12:09 PM

Hello @Angelika14 ,

Welcome to the community,

I take it you are already on pay as you go? Text Bal to 150 and you should be able to do it from there, as far as I know.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
XRaySpeX
EE Community Star
EE Community Star

‎03-08-2026 12:28 PM

You need to cancel your contract by giving 30-days notice & requesting it then be moved to PAYG. If you are still within your min term you will be liable to pay Early Termination Fees for the rest of the term. They will basically be months left x monthly charge - 4%. Best to do this in last few days of your contract term so you have little or no overlap.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP