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I’ve paid my bill but app shows no change

Sumayark
Visitor

‎24-08-2022 09:37 PM

I’ve paid my bill, the payment has shown up/been paid from my bank account but not showing up on the EE app. Keeps saying I haven’t paid my bill. 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎24-08-2022 09:52 PM

Could take up to 24 hours to reach your a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ibrahim71
Visitor

‎25-10-2022 04:46 PM

same with me.

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Ibrahim71

‎25-10-2022 04:55 PM

Hi @Ibrahim71,

Welcome to the EE Community. 🙂

When did you pay your bill?

How did you pay it?

James

0 Helpful