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I received a text today

Linda19713
Explorer

I received a text today saying "we failed to take payment for your latest bill and added a link to pay. Both my broadband and mobile are paid.

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @Linda19713 

Welcome to the community.

That does sound like a spam message, as we'd not ask for payment details by text.

You can report a scam text by forwarding the message to 7726, and then I'd recommend deleting the message.

Michael

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2 REPLIES 2
Michael_D
EE Community Support Team

Hi @Linda19713 

Welcome to the community.

That does sound like a spam message, as we'd not ask for payment details by text.

You can report a scam text by forwarding the message to 7726, and then I'd recommend deleting the message.

Michael

Thank you.