I need sim unlimited for Internet

[Andrewjohn123]

I have got 2 Internet boxes but I use only one as other wasn't working properly.  However, I still pay for both sim cards .At ee shop I been advised to cancel both boxes contract and start a new contract with unlimited sim. Your suggestion?

[Chris_B]

@Andrewjohn123  You’ll need to pay off the remaining term of the contracts if you terminate them.     Why do you have 2 boxes on contract and one doesn’t work,  you do have a warranty on this. 

[bristolian]

Have you reported the issues with one device that is preventing it from working? What are the symptoms?

[Eddy2760]

Are they 4g WiFi mini’s and are you within 2 years of your contracts? The devices have a 24month warranty, so contact the relevant department via 150 and they will be able to sort you out 👌👌