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Community Activity
Refund upfront
Hi I ordered iPhone 15 Pro max upfront have been taken from my account but didn't get refund after 5 working days when I called customer service I have been told upfront will be refund in 5 working days.
EE perks
Hi, I have recently found the upgrade deal I like. Tried to log in to EE perks, and it said incorrect password. So tried password reset, it says email sent but not received. I looked on community pages and it mentioned speaking to web care team to ra...
Had a call from 02035183425
Is the number 02035183425 a number I would be receiving a call from EE from?
So upset
I've just had the worst encounter with representatives of EE ever. I suffer from mental health problems. I was trying to get a issue looked at. I've eneded up in tears and theve made me feel useless. Don't come to EE
Problem accessing my Broadband account
Help!!!! I've also had a problem accessing my Broadband account via my online account. I've contacted EE more than 5 times to ask them to add my Broadband account so that I can manage it online (or even access my bill. Each time they tell me it will ...
Resolved! Roaming Inclusive Extra Changed Mid-Contract – What Are My Options?
Hi all,I’m really hoping someone can help or offer advice here because I’ve been left in an absolutely awful position by EE.When I renewed my contract, one of the main reasons I stuck with EE was because of the Roam Abroad Pass included as an Inclusi...
Switching from VIrgin Media to EE
Hi,Just signed up to EE Broadband and TV - switched from VirginGot an confirmation email from Virgin, that they received a message from EE about the Broadband switchover. However, there was no mention of the TV package. Do I have to contact Virgin to...
Re: I would like to print a vat invoice with my monthly bill info. How do I do t
Can you get a VAT invoice on a normal [ie not business] account? If not, why not?
Scams offering 20% discount
020 3987 5510 called me pretending to be from EE. Said I have a great credit score been with EE for more than a year and can offer a 20% discount on existing contract. I said I don't want any extra time on contract nothing, got a text from 150 with a...
Cannot Select from Channel Guide
I have new TV Box Pro, and all of the Apps are working fine - all over Broadband with no aerial connection.I can see all of the channels on the Guide, and the list of programmes, but if a select a programme, I receive a black screen and then a IPC60...
