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Community Activity
Migrated to EE Broadband, when will I get my new hub?
Recently migrated from BT FTTC to EE FTTC Service. I’ve had the emails that the migration is complete, using my existing BT hub, and the service is live. When will my new EE hub arrive?
Enhancer not connecting
Hi my Wi-Fi enhancer connects with Ethernet but once I disconnect and move it it can’t find the router. It’s only 10 metres from the router
Crazy new roaming charges
Hi,I travel extensively around the world for work, particularly EU and USA. Everything was great with my inclusive add on as the roaming pass but now it seems I need either the EU pass or the Zone 1 and I can’t switch them on and off as needed only e...
Resolved! BAN spend?
Just tried to upgrade inshore after traipsing all the way into the town to be told there was an issue with my BAN spend so I cant upfmgrade til next week. Does anyone have any idea what it means and why I couldn't upgrade today?
Installation timescale - so far 3 months and waiting
I ordered in Jan and despite many many chases do not even have a date to install 1.6gb broadband. I know it’s Openreach but if they were honest about possible timeframes I would never have contracted. what are others experiences of time to install? ...
Changes to roam abroad
Hi,I received a message from EE saying there are changes to the roaming and they are moving me in roam EU automatically. When logging into the app, it still says I have Roam abroad which is both the EU and ROW. Does this mean that I can use my data i...
UKTV Channels on EETV internet mode
Apparently, the UKTV Channels are going to be available on Freely (the IPTV successor to Freeview). Is there any likelihood that these may now be available on EETV on internet mode?
Resolved! Repair says frame is damaged void warranty
Is there a way to appeal a void warranty as I sen my z fold 4 in for a inner screen repair got a phone call saying me warranty is voided because there is damage to the frame and screen when there is no damage to the frame even on the repair booking ...
Not received order or details
Hi Guys ordered a phone on 9/4/25 still not had it delivered/notification on delivery on the order wondered if you had an update?
Two order cancellations?!
I have placed two orders today. The first order was cancelled via text, no explanation. I have had 10 phone calls today, all unhelpful, telling me to go into store to change my details. I went to the store, and was told that they couldn't help, and t...
