I had loyalty discount and discount for having BT broadband before new Sim only

[sloopjohnB]

How do I get this discount in new deal?

[Lesley_W]

Hi @sloopjohnB 

Thanks for coming to our community.

Any exclusive deals and discounts for being a broadband customer should appear automatically online if your broadband account is linked with your mobile account.

If it isn't showing for you, I'd recommend giving our team a call so they can have a look into this,

Lesley