19-12-2024 10:02 PM
Received a text from EE today saying
‘As your mobile contract has now changed, the 10% out of contract discount has been removed‘
I haven’t made any changes and my contract does not end until March 2025, does anyone know what this means?
19-12-2024 10:15 PM - edited 19-12-2024 10:15 PM
If you are still within your minimum term - which many people confuse with "contract end" - then any "out of contract" discount would seem to be an error.
Do you have any other discounts listed on your monthly bill?
