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I can't update my payment method

Bennyg
Explorer

I put in my details for me new card as the old one is soon to expire. It then takes me to a page asking me to confirm...I hit the confirm button and I'm immediately taken back to the previous page and I have to put in details again. It's a constant loop and it's infuriating.

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Bennyg,

I'm sorry to hear you're having problems registering your new card online.

Please get in touch with Customer Care so a member of the team can help.

James