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I am paying too much for my mobile. Since 02 April 24 That’s £71 monthly

Jojohog
Visitor
 
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Jojohog    Depends on the tariff and phone you chose to have.     And obviously there’s the annual price increase. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Northerner
EE Community Star
EE Community Star

Hi @Jojohog 

There is no account access on these forums. To discuss your tariff/billing you'll need to speak to EE CS on 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

Is £71/month the price you agreed when you last re-contracted?

What were you paying before 2nd April 2024? That date was well over 18months ago, what makes you query it now?

XRaySpeX
EE Community Star
EE Community Star

These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. There may however be a 10% discount 3 months after the end of min. term. You may always choose to upgrade your contract to a cheaper SIM-Only contract from the last 30 days of your contract term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP