28-03-2023 11:10 AM
28-03-2023 11:43 AM
Hello @PAlderson ,
Welcome to the community,
This is not customer service but a public forum, you will have to ring customer service and speak to them, there is no account access here, and no one can deal with it, only customer service can.
28-03-2023 12:46 PM
Hello @PAlderson.
Welcome to the community.
How did you place your cancellation?
Was this a standard 30 day cancellation or a PAC disconnection?
Katie
28-03-2023 01:06 PM - edited 28-03-2023 01:07 PM
How did you cancel it? Did you give your 30-days notice to EE in Dec. '22?