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How to live chat with EE team ?

Imam-700
Visitor

How to live chat with EE team ?

190 REPLIES 190
Natasha371
Visitor

Hi I need to change my daughters number as she is having nothing but no caller id ringing her thanks 

Leanne_T
EE Community Support Team

Hi @Natasha371 

Thanks for coming here 🙂

Please give us a call on 150 and the team will be happy to help get the number changed for you. 

Leanne. 

carstea1984
Visitor

Good morning, 

I have one problem with my refund  iPhone.

I have to send my old IPhone , and I send it on 9/11/2023, but the EE send my before two days one email cause he don’t receive my phone, and if I don’t send it before 21 November , they are charging me on my next bill with 440£. 
But me I send it I have and my receive for post office , where I pay 8,84 £ fast delivery. What I have to do , please let me know. Thank you!

Elishamullane1
Visitor

Hi I have 2 numbers to on this account but the other phone connection haven’t been turned back on

Faith24
Visitor

Hi I have a contract with use and one off the phones keeps saying no service when it should have I have tried to switch off and on the phone , reset the network and also tried to take out the sim in and out twice.

So I don’t no why this is happening do you no why?

Clarkey43
Visitor

Please can someone call me 

XRaySpeX
Grand Master
Grand Master

@Clarkey43 : No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. What can we help you with?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

hi 

if on my page I can't see live chat what to do?

@uliaberkovskaua : You are replying to a 5 year old post. It's not done like that any longer.

If you are on contract, Live Chat will be found under the Help section of the MyEE app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Samgem40
Visitor

How do I turn on my mobile roaming