17-10-2024 08:09 AM
My contract expires in 44 days, when I go to the upgrade section on my account all I can see are phones.
Solved! See the answer below or view the solution in context.
17-10-2024 03:54 PM
@Jimbob150687 wrote:I was hoping to save a few hundred quid by moving to a sim only earlier but they like to squeeze you for as long as they can
Does this roughly translate as "I was hoping to save some money by finding a backdoor around my contract, but EE like you to see out your minimum term"?
17-10-2024 04:17 PM
Haha, no I was hoping they’d follow their terms instead of fobbing me off and ripping me off. It clearly states and even a community guide said 45 days before contract you can change to a sim only but I’ve spoken to 3 people and they say it’s wrong what the website says and it’s 30 now and even then you have to wait until the contract ends to move to the new plan.
17-10-2024 04:18 PM
Even if I decide to upgrade to a new device I’ll have to wait 3s months for it taking me past my contract end forcing me to continue paying for a device I’ve paid for
17-10-2024 04:20 PM
@Jimbob150687 wrote:
It clearly states and even a community guide said 45 days before contract you can change to a sim only... then you have to wait until the contract ends to move to the new plan.
Even when the upgrade window was 45days, a request to change to SIM-only was just that - a request.
It would be actioned on the expiry of the minimum term. Only a phone upgrade back onto a new minimum-term was ever the way of ending an existing minimum-term only.
All that's changed is a shortening of the window.
17-10-2024 04:22 PM
What’s the point of the 30 day window when you have to wait until the end of the contract anyway?
pointless!!
usually to upgrade you can 45 days earlier but clearly not anymore
17-10-2024 04:39 PM
@Jimbob150687 wrote:
What’s the point of the 30 day window when you have to wait until the end of the contract anyway?
It allows you to purchase an upgrade phone from 30days prior to the end of your minimum term, and have that new phone a few days later - if you so wish. The final month of your minimum term is scrapped, and you start a new 24month one.
As per my previous post in this thread, the early upgrade window was reduced form 45>30days in May '24.
17-10-2024 04:52 PM
The post is about changing to sim only. Not a new device.
17-10-2024 04:54 PM
Unless you have an iPhone 16. Pro max then it’ll arrive past the contract end date if you’re lucky
22-10-2024 03:15 PM
So went they try and charge and early fee that’s a con then as they won’t change it until after the minimum term anyway?