How do I cancel a direct debit

[Almshouses1959]

yes

[Leanne_T]

Hi @Almshouses1959 

Do you have a query we can help you with? 

Leanne 🙂

[Chloemansell]

Hello there I can you take me off your System and remove my bank details, please

[XRaySpeX]

@Chloemansell : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%. 

[Mdshahed]

I want to cancel direct debit

[James_B]

Welcome to the EE Community, @Mdshahed 🙂

Please tap here and log in to your account to manage your direct debit.

Thanks

James

[Sweet421]

Hello,

I recently got EE dongle on monthly rolling basis but the network keeps fluctuating in my area.

How can I cancel my direct debit?

Is it just with my bank or i have to contact EE?

Thanks,

Stay

[XRaySpeX]

@Sweet421 : Cancelling a DD doesn't stop a contract nor your obligation to pay for it. Therefore you would need to contact CS & give 30 days notice to cancel your contract.

[Flossyflo]

I need to cancel the direct debit  as I’m in the process of setting up a new bank account & the one it’s set up too has no money in it.  

[Flossyflo]

Going to reset it up when new bank account is set up.