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How cha ge bill payer message

Petershuttlewor
Visitor

I can't get into sections on my phone because message says I need to contact the bill payer, but I am the bill payer! What should I do to resolve this?

 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Petershuttlewor  you need to logon to your online EE account and change your account user status from user to bill payer. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@Petershuttlewor : You need to be set up as the Bill Payer under Account Settings > Manage Numbers

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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