24-01-2024 02:05 PM
HI Team,
i have received this month extra £177 bill as i can see it shows one number 00442076600460 is called but according to info when i called this number it was showing tollfree how come this much charge i have?
Thanks and Regards,
jyoti Sangale
24-01-2024 02:07 PM
Where was this number showing toll free?
24-01-2024 02:16 PM - edited 24-01-2024 02:17 PM
That's an ordinary UK (London) geographical no. charged at most by EE @ 83p/min if you have no calls allowance. How come you spent £177 on it? That would be over 213 mins!
24-01-2024 02:20 PM
Were you in the UK when you made this call?
24-01-2024 02:23 PM
Can you screenshot the entry on your bill with this number and the associated charge?
24-01-2024 02:33 PM
24-01-2024 02:34 PM
this is what i called
24-01-2024 02:36 PM
Well, what Opodo is telling you is a lie. They can't possibly know who you're with, what plan you're on & what your tariff is.
24-01-2024 02:40 PM
Can you screenshot the entry on your bill with this number and the associated charge?
Opodo are incorrect to state that any 01, 02 or 03 prefixed number is free to call, but it should be inclusive in any call allowance. If you're suggesting a £177 bill for calling this number, that's another issue.
24-01-2024 02:48 PM
3 Jan 24, 13:57 Calls-roaming inside EU 00442076600460 00:26:07 £63.180
25 Dec 23, 13:40 Calls-roaming inside EU 00442076600460 00:18:53 £44.460