15-11-2026 02:37 PM
Hello,
I would like to ask if it is possible to postpone my upcoming payment and change the payment date.
I am currently unable to make the payment, but I would like to pay the full amount on 27th November.
Could you please delay the payment until this date and confirm that my subscription will remain active?
Thank you for your understanding and help.
15-11-2026 03:10 PM
If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill